Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 12 July 2023

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 12 July 2023

Agenda, minutes and papers. Subjects include: 1. Apologies for absence and chair's announcements. 2. Declarations of interest. 3. Minutes of Customer Service and Operational Performance Panel held 22 March 2023. 4. Matters arising an actions list. 5. Quarterly Customer Service and Operational Performance Report - quarter 4 2022/2023. 6. Cycling action plan 2. 7. TfL Go update. 8. Digital wayfinding for cycling. 9. Customer safety and security update. 10. Hate crime campaign. 11. Assisted Transport Services update. 12. TfL - Summer preparedness 2023. 13. Members' suggestions for future discussion items.2 Agenda part 2: 17. Customer safety and security update.

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Level: File

System ID: LT000021/003/010/001/025

Archive Reference Number: LT000021/003/010/001/025

Date of Document: 22 Mar 2023-12 Jul 2023

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csopp-20230712-agenda-publiconly