Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 13 February 2019

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 13 February 2019

Agenda, minutes and papers. Subjects include: 1. Apologies for absence and chair's announcements. 2. Declarations of interest. 3. Minutes of the meeting of the panel held on 14 November 2018. (unsigned) 4. Matters arising and actions list. 5. Quarterly Customer Service and Operational Performance Report. 6. Taxi and private hire vehicle compliance. 7. Strategic overview of cycling in London. 8. Borough engagement and active travel. 9. Bus Strategy update - next steps. 10. Future mobility business models. 11. Member suggestions for future agenda discussions. 12. Any other business the chair considers urgent. 13. Date of next meeting.

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System ID: LT000021/003/010/001/008

Archive Reference Number: LT000021/003/010/001/008

Date of Document: 14 Nov 2018-13 Feb 2019

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csop-panel-20190213-agenda-and-papers