Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 2 March 2017

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 2 March 2017

Agenda, minutes and papers. Subjects include: 1. Apologies for absence and chair's announcements. 2. Declarations of interest. 3. Minutes of the previous meeting. (unsigned) 4. Matters arising and actions list. 5. Customer Performance Report. 6. Customer Information Strategy and programme. 7. Operational Performance Report. 8. Night Tube implementation. 9. Taxi fares and tariffs update. 10. London Underground Station Action Plan. 11. Transparency. 12. Member suggestions for future agenda discussions. 13. Any other business the chair considers urgent. 14. Date of next meeting.

Catalogue

Level: File

System ID: LT000021/003/010/001/002

Archive Reference Number: LT000021/003/010/001/002

Date of Document: 30 Jan 2017-2 Mar 2017

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 2 March 2017

csopp-20170302-part-1-item07-operational-performance-report

csopp-20170302-part-1-agenda

csopp-20170302-part-1-item08-night-tube-implementation

csopp-20170302-part-1-item05-customer-performance-report

csopp-20170302-part-1-item04-matters-arising-and-actions-list

csopp-20170302-part-1-item06-customer-information-strategy-and-programme

csopp-20170302-part-1-item10-london-underground-station-action-plan

csopp-20170302-part-1-item03-minutes

csopp-20170302-part-1-item12-forward-plan

csopp-20170302-part-1-item11-transparency

csopp-20170302-part-1-item09-taxi-fares-and-tariffs-update