Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 13 June 2019

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 13 June 2019

Agenda, minutes and papers. Subjects include: 1. Apologies for absence and chair's announcements. 2. Declarations of interest. 3. Minutes of the meeting of the panel held on 13 February 2019. (unsigned) 4. Matters arising and actions list. 5. Quarter 4 Customer Service and Operational Performance Report. 6. Healthy Streets Check for Designers. 7. Borough engagement. 8. London Underground Station Action Plan. 9. TfL and Metropolitan Police Vision Zero Action Plan. 10. Customer Accessibility Programme – 2018/2019 delivery update. 11. Assisted Transport Services. 12. Review of bus services to London’s hospitals – 2019 update. 13. Strategic risk update. 14. Member suggestions for future agenda discussions. 15. Any other business the chair considers urgent. 16. Date of next meeting. 17. Exclusion of press and public. Part 2 subjects include: 18. Strategic risk update – operational reliability. (missing)

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System ID: LT000021/003/010/001/009

Archive Reference Number: LT000021/003/010/001/009

Date of Document: 13 Feb 2019-13 Jun 2019

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csopp-20190613-public-agenda-and-papers