Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 23 September 2020

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 23 September 2020

Agenda, minutes and papers. Subjects include: 1. Apologies for absence and chair's announcements. 2. Declarations of interests. 3. Minutes of the Joint Meeting of the Safety, Sustainability and Human Resources Panel and the Customer Service and Operational Performance Panel held 10 June 2020. 4. Matters arising and actions list. 5. Communication and stakeholder engagement: enabling the recovery from Covid-19. 6. Enhanced approach to public engagement and local advocacy - a focus on the London Streetspace Programme. 7. Assisted Transport Services update. 8. Bus services to London's hospitals – 2020 update. 9. Members' suggestions for future discussion items. Also includes: Minutes of Customer Service and Operational Performance Panel held 23 September 2020.

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Level: File

System ID: LT000021/003/010/001/014

Archive Reference Number: LT000021/003/010/001/014

Date of Document: 10 Jun 2020-23 Sep 2020

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csopp-20200923-agenda-documents

Minutes of the Customer Service and Operational Performance Panel 23-09-20