Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 27 February 2020

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Transport for London (TfL) Customer Service and Operational Performance Panel Meeting held 27 February 2020

Agenda, minutes and papers. Subjects include: 1. Apologies for absence and chair's announcements. 2. Matters arising and actions list. 3. Quarterly Customer Service and Operational Performance Report – quarter 3 2019/2020. 4. Bus strategy – next steps. 5. Customer journey modernisation. 6. Noise on public transport. 7. Accessibility and the step free tube challenge. 8. Members’ suggestions for future discussion items.

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Level: File

System ID: LT000021/003/010/001/012

Archive Reference Number: LT000021/003/010/001/012

Date of Document: 27 Nov 2019-27 Feb 2020

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csopp-20200227-public-agenda-pack