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Main article warning passengers about the dangers of warm weather and encouraging them to carry water. Smaller article on launch of social media tool 'TravelBot', enabling customer to ‘chat’ with each other and customer service agents using Facebook Messenger to provide service updates. Includes smaller articles announcing that the public can ask Central Line General Manager Chris Taggart questions via Twitter and traffic information regarding London. Also includes advertisement requesting feedback on Oxford Street's planned transformation to improve customer experience and the environment.
14 Jun 2017
